Remember the experiment where a person whispers a short
story to the person next to her and each person does the same until the story
has traveled around a roomful of people? By the time the story gets
around the room, the story has been completely changed from its original
version.
We see this ALL the time in Corporate America. Instead
of a roomful of people, the story moves up the chain of command. As the
story moves up the food chain, so does the team’s perceived capabilities.
Overpromising or overreaching is commonplace, which can lead to horrific
senior-level decision making. Here’s a humorous take on how the story may
change at different levels of the chain of command when a simple question is
asked about a potential project. Enjoy.
Thursday, March 26, 2015
Saturday, February 14, 2015
You Might Be A Micromanager If…
Are you a micromanager? How do you know for sure? Most micromanagers aren’t
self-aware enough to know. If you’re curious whether or not you may be a micromanager, here’s a handy top
10 list. If you are guilty of multiple items on this list, you are likely
a micromanager (and for the sake of your employees please work on addressing this
behavior!).
You might be a micromanager if…
Saturday, January 24, 2015
Go Put Out That Fire Now! A Lesson in Providing Direction
Have you ever had a manager or colleague ask you to take
care of a problem, only to give you virtually no background or guidance?
And when you ask more than one question, you’re told you’ll need to figure
it out yourself. The good old delegate and dash. Talk about being set up to fail. But
now it’s your problem because you are not a mind reader. Plus, now you
are forced to prioritize the urgent over the important (my experience is most
fires turn out to be relatively unimportant).
Good luck with that.
Since we are always having to put out fires at work, I’ll
use the fire analogy to help managers understand the difficult position they
put staff members in when they do this.
Wednesday, December 31, 2014
Done or Done Right
What’s better, done or done right? Completion or
progress? Timeliness or accuracy? Ready, fire, aim or ready, aim,
fire? Quantity or quality?
We’ve heard the saying ‘Don’t let perfect be the enemy of
good.’ Fair point. If you only accept perfection, you may never
reach the finish line. That's a problem.
However, we’ve also heard ‘Do it once and do it right.’ If you
have to re-do something multiple times because it wasn’t completed correctly
the first time, that’s a problem too. So if both approaches are right,
you can see how trying to achieve the appropriate balance may be a significant
source of stress and frustration for workers everywhere.
Monday, November 24, 2014
I Have Nothing to Do
Years ago I had a person work for me who had a very high
opinion of himself. In his mind, he was a superstar. He walked on
water, did no wrong, and everything he touched turned to gold. Ever
worked with one of these people? While he did produce decent work, there
was a bit of a discrepancy between his perception and everyone else's reality. In my
opinion, one reason for this gap was his inability to take initiative or be a
self-starter. At one point during a lull in our workload, he even asked
me for something to work on because as he said ‘he had nothing to do.’
While I appreciated the apparent desire to take on new tasks, I was a bit
disappointed this person really couldn’t find a single thing to do on his own.
Wednesday, October 29, 2014
Results or Facetime?
It’s that time of year again when it’s usually cold in the
morning and comfortable in the afternoon. Walking the few blocks into
work from the parking garage on these very chilly mornings, I’ve noticed many
people not wearing a coat. Conversely, during the winter months, on
mornings with the same temperatures, there will not be a single person without
a coat. Why is this? Simple. Many people use the warped logic
of looking at the calendar to determine what to wear instead of dressing
appropriately based on the current temperature. Makes no sense.
Tuesday, September 30, 2014
Do More with Less
Can we have a pizza party for the team? No. Can
we sign up for that training session? No. Can we do that
teambuilding event? No. Can we update our software? No.
Can we have a holiday party? No. Can we get a raise? Heck
no. Instead, we're going to cut the expense budget by 5%.
And oh by the way, we’re not backfilling any of those
positions where half the department left the company. We’ll just need to
figure out a way to absorb those responsibilities into our workload.
Plus, we’ll need to take on that new project.
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